First Base Freight Reviews
Find Out What Our Customers Think
Businesses and individuals from all over the world have been successfully using our company services. Below are some of the most recent testimonials and feedback from people from around the globe. We are proud to be able to provide top quality services to all our customers.
"Thank you to everyone at First Base Freight. I have shipped before using another company but I constantly had to call them for an update but with First Base Freight I made one phone call and they kept me up to date throughout and have been so friendly and professional. Well done, from one happy customer. 30.11.2017"
"Great company to do business with, after experiencing a terrible time using another company last year I was very reluctant to try again. I am so glad that I did though, Nikki was incredible to deal with, she was so friendly even on the weekends when I rang on the mobile. She has restored my faith and I will only use this company to ship my cars to Nigeria. A Job well done. 07.06.2016."
"Thank you Alec and Nikki for making the whole experience of shipping my Audi A6 to Australia a very pleasant one. Your knowledge and the contact you put me in touch with helped make this a pleasure to do business with. Would definitely recommend this company to anyone looking to ship a vehicle to Australia. 13.05.2016."
"I shipped my vehicle with First Base Freight, I have to say they were amazing to do business with. Nikki was my point of contact throughout and she kept in contact with me right up until my car arrived in Izmir. Great customer service, I highly recommend them for a job well done. 09.05.2016."
"Just following up on the final bill of lading for the Hyundai I sent on the ship which will be arriving in Walvis Bay on the 28/10/2014. And a big thank you to you all at FirstBase for your efficient and un compromised service. The Jaguar car I sent earlier arrived home safely in Lusaka Zambia last Saturday 18/10/2014."
"Just a short note to thank you and your company for the outstanding service you provided from the very beginning to the very end. Car arrived safely and on time."
"I approached a number of International Shippers and obtained many rates, First Base Freight offered me a very competitive rate to Sydney for a 20ft container. There rates where so low I nearly never used them as I thought it may be a scam, however I am so glad that I did. My vehicle turned up in excellent condition and on time. The staff at First Base Freight are so helpful and friendly that I cannot sing their praises enough. I would definitely recommend anyone to use First Base Freight, they are professional and contactable day and night and even weekends which helped as I am in Australia and our time difference can make things more difficult. Great choice of shipper, should seriously consider their services."
"I just wanted to thank you for shipping my car to Freetown. I was extremely nervous but you guys have really been amazing and I am so grateful that I chose you to help me. You were not the cheapest but your great customer service more than made up for the extra charge. I have now just collected my car and I am really happy to say that it is in great condition.."
"Fantastic service and really helpful staff, Nikki at First Base Freight was lovely to deal with - always there to answer all of my questions in record time. Customer service is second to none and a pure pleasure doing business with them. I would highly recommend them to anyone who is serious about shipping anything overseas."
"Thank you First Base Freight especially Alec who was brilliant at helping me complete the documentation required, he was patient and truly helpful. All the staff at First Base Freight have been a pure pleasure to deal with and I would certainly advise anyone to use their services."
"I would like to say thank you to both of you Nikki/Alec for all your help honestly you were so helpful and efficient and i will certainly use you guys again in the future. If your ever visiting Botswana please give me a shout thanks again for helping me get my car on the ship so late."
"Dealing with First Base Freight has been a hassle free experience. The staff provided a very efficient service and I would not hesitate to recommend them. Thank you for all your help Nikki."
"Id like to thank the First Base Freight team for providing an excellent service. As it was the first time Ive shipped any goods, the way they kept me informed throughout the whole process was very professional & efficient. I will have no problem recommending their services to anyone in the future. Excellent service."
"I am really happy with the way your team collected the goods yesterday, Big Yellow told me that they were really friendly and professional and they even cleaned afterwards. Please pass on our Thanks."
"First Base Freight, A company that was able to trust a stranger who was a thousands miles away, Thank you for all you have done for us. Your customer service is second to none, prompt replies to any question/query regardless of what time it is. I would highly recommend you to any company or individual who wants to import a car from UK."
"Good morning Jo, Nikki, First of all, Happy New Year to both of you! We just wanted to send you a quick email to thank you for all your help throughout this very stressful process. Our car and personal belongings have arrived in SA, all in perfect condition. The way the boxes were packed and securely wrapped was amazing, we couldn’t believe our eyes (took us a good half an hour yesterday to unwrap everything!). The service you provided us with from beginning to end was outstanding and we will definitely recommend First Base Freight to anyone looking to ship stuff overseas. Thank you for being there to answer all our annoying questions(!?!); you were extremely helpful and your service very reasonably priced. Now that this stress is out of the way, we can concentrate on starting our new life in sunny (and very hot this week!) Cape Town. All the best for the future."
"Thanks very much for the professional conduct in which you handled the shipping of my Nissan Navara from UK to Walvis Bay and the subsequent port handling and storage. Thanks again to the whole team and hope to do more business with you guys and i will definitely refer guys to you for business."
"Hi Nikki how are you this morning. I just want to thank you so much for all the effort you did in communicating with me in regard to shipping my car with First Base Freight,. I remember it all started end of October up until yesterday. Thanks for all the phone conversations, emails and the updates. It was great and l enjoyed the way you conduct your business and at the same time the way you handle clients. I am now expecting the car at Walvis Bay as from the 25th of January. I also wish you the best of luck in this 2013 and may God continue to be the inspiring presence within your life. Extend my appreciation to Joanna. Thank you ladies for working tirelessly."
"Will definitely recommend use of your services to friends and family, your swift responses and professionalism are much appreciated. 5 star service indeed, keep it up. :)"
"I must mention that I found your service to be very swift & professional. Thanks once more. I will definitely be recommending you to others."
"Hi I would like to thank you for shipping my car and responding promptly to the numerous emails I sent you. Sorry about that it was my first time shipping but hope to use your company again because you are all brilliant. It has finally arrived in Zimbabwe. The car was for my mother and she is happy with the condition it arrived."
"Hi there I would to thank the firstbasefreight team for helping me ship my car to the Gambia. Thank you all!!!! and wishing you all a happy Christmas and a happy new year. THANKS."
If you need any more information about anything to do with international car shipping then do not hesitate in giving us a call and speaking to one of our very helpful and friendly members of staff who will be able to help you with any questions that you may have.
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